Website Disclaimer

Acceptance of our Terms

By visiting the ThreeQ Technologies’ website, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to ThreeQ Technologies, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms your only option is not to visit, view or otherwise use the services of ThreeQ Technologies. You understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and ThreeQ Technologies and that your use of ThreeQ Technologies shall indicate your conclusive acceptance of this agreement.

Disclaimer

The information provided in this website is for general purposes only. Although reasonable care is taken to ensure the accuracy of the website’s content, we make no representations or warranties, express or implied, about the correctness of such. We furthermore reserve our right to change or amend the information on the website at any time. To the extent that you wish to place reliance upon any information contained on this website, you do so strictly at your own risk.

Furthermore, the hyperlinks provided on this website are provided for convenience only, they are not controlled by ThreeQ Technologies. We make no representations or warranties, express or implied, as to the accuracy, completeness or reliability thereof, nor does the existence of these hyperlinks indicate that we endorse or have any responsibility for the content of such linked websites.

Indemnity

To the extent permissible in law, ThreeQ Technologies and all contributors to this website disclaim and take no responsibility for any loss whatsoever arising from any reliance being placed by you on information provided on this website. Furthermore, ThreeQ Technologies and all contributors to this website disclaim and accept no liability of any nature, from whatever cause and howsoever arising in relation to the direct or indirect use or access by persons of this website. Persons accessing and using this website do so at their own risk.

Technical Interruptions in service

Although we make every effort to ensure the effective running and continuation of this website, ThreeQ Technologies takes no responsibility for, and will not be liable for, the website being unavailable due to technical errors or interruptions in service.

Intellectual Property

All the content and design of this website is the property ThreeQ Technologies, which is protected by copyright, trademarks and other intellectual property law. You may print copies of the content of this website for your own personal, non-commercial use. You may not reproduce, alter or distribute any of the content of the website for commercial purposes. Any further rights not specifically granted herein are reserved.

Jurisdiction

You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by ThreeQ Technologies to resolve any legal matter arising from this agreement or related to your use of the ThreeQ Technologies website. If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.

Submitted Content

When you submit content to the ThreeQ Technologies website you simultaneously grant ThreeQ Technologies an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to ThreeQ Technologies.

Termination of Agreement

The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.

Changes to the Terms

ThreeQ Technologies reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of ThreeQ Technologies after any changes to Terms will signify your agreement to be bound by them.

Privacy Policy

Last Updated: 11 May 2020

When you use and interact with our websites or services, communicate with or otherwise contact us, or visit our offices, or attend our events, we may collect, use, share and process information relating to you (“Personal Data”). This Privacy Policy governs our privacy policies and procedures and your related rights with respect to the website: www.threeq.co.za (“Website”), our products and services (collectively, “Services”), and use of your information in connection with our customer interactions, vendor, and partner relationships. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access our Services through your account, to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity, its affiliates and users associated with it. If you disagree with the practices described in this Privacy Policy, then you should;

(a) take necessary steps to remove cookies from your computer after leaving our Website, and

(b) not access or use the Services, Website or any other aspect of our business.

This policy does not cover third-party websites, products, or services (“Third-Party Services”) even if they link to our Services—you should consider those privacy policies carefully. In addition, a separate agreement governs delivery, access, and use of the Services (the “Customer Agreement”), including the processing of any messages, files or other content submitted through Service accounts (collectively, “Customer Data”). The organisation (e.g., your employer or another entity or person) that entered into the Customer Agreement (“Customer”) controls their instance of the Services and any associated Customer Data.

Information We Collect And Receive

We may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways.

Customer Data. Customers or individuals granted access to the Services by a Customer (“Authorised Users”) routinely submit Customer Data when using the Services.

Other Information. We also collect, generate, and/or receive Other Information, as set forth below:

  • User Account Information. To create or update an account, you or our Customer (e.g., your employer) supply us with an email address, phone number, password, domain, and/or similar account details. In addition, Customers that purchase a paid version of the Services provide us (or our payment processors) with billing details such as credit card information, banking information, and/or a billing address.
  • Usage Information.

Services Metadata. When an Authorised User interacts with the Services, metadata is generated that provides additional context about the way Authorised Users work. For example, we log the features, content, and links you interact with, the types of files shared, service names, cluster names, and user interface elements and what Third-Party Services are used (if any).

Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Website or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences, and cookie data.

Device information. We collect information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.

Location information. We receive information from you, our Customer and other third parties that help us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. We may also collect location information from devices in accordance with the consent process provided by your device.

Cookie Information. We use cookies and similar technologies in our Website and Services that help us collect Other Information. The Website and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Website and Services and across other websites and online services. For more details about how we use these technologies, please see our Cookie Policy.

  • Third-Party Services. Typically, Third-Party Services are software that integrates with our Services, and a Customer can permit its Authorised Users to enable and disable these integrations. Once enabled, the provider of a Third-Party Service may share certain information with us. Authorised Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to us. When a Third-Party Service is enabled, we are Authorised to connect and access Other Information made available to us in accordance with our agreement with the Third-Party Service Provider. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services.
  • Third-Party Data. We may receive data about Organisations, industries, Website visitors, marketing campaigns, and other matters related to our business from our partners or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate level data, such as which IP addresses correspond to Postal Code codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
  • Additional Information Provided to Us. We receive Other Information when submitted to our Website or if you participate in a focus group, activity or event, apply for a job, request support, interact with our social media accounts, or otherwise communicate with us.

Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as account setup details, is not provided, we may be unable to provide the Services.

How We Use Information

Customer Data will be used by us in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. We are a processor of Customer Data, and Customer is the controller. Customer may, for example, use the Services to grant and remove access, assign roles and configure settings, access, modify, export, share and remove Customer Data.

We use Other Information in furtherance of our legitimate interests in operating our Services, Website, and business. We use Other Information:

  • To provide, update, maintain, and protect our Services, Websites, and business. This includes use of Other Information to support delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyse and monitor usage, trends, and other activities or at an Authorised User’s request.
  • As required by applicable law, legal process or regulation. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To communicate with you by responding to your requests, comments, and questions. If you contact us, we may use your Other Information to respond.

  • To develop and provide support, training and productivity tools, and additional features. We aim to make the Services as useful as possible. For example, we may improve search functionality by using Other Information to make Services suggestions based on historical use and predictive models, identify Organisational trends and insights, to customize a Service experience or create new productivity features and products.
  • To send emails and other communications. We may send you service, technical, and other administrative emails, messages, and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services, and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications, or other news about us. These are marketing messages so you can control whether you receive them.
  • For billing, account management, and other administrative matters. We may need to contact you for invoicing, account management, and similar reasons, and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse.

If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, we may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”

Data Retention

We will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services, and as required by applicable law. Depending on the Service, Customer may be able to customize its retention settings and apply those customized settings in the use of the Services. We may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

How We Share And Disclose Information

This section describes how we may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and we do not control how they or any other third parties choose to share or disclose Information.

  • Customer’s Instructions. We will solely share and disclose Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Service functionality, and in compliance with applicable law and legal process.
  • Collaborating with Others. The Services may provide different ways for Authorised Users to collaborate, such as through support and user channels available through a Third-Party Service provider.

Customer Access. Administrators, Authorised Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Other Information.

  • Third-Party Service Providers and Partners. We may engage third-party companies or individuals as service providers or business partners to process Other Information and support our business. These third parties may, for example, provide virtual computing and storage services.
  • Third-Party Services. Customer may enable or permit Authorised Users to enable Third-Party Services. When enabled, we may share Other Information with Third-Party Services. Third-Party Services are not owned or controlled by us, and third parties that have been granted access to Other Information may have their own policies and practices for its collection and use. Please check the privacy settings and notices in these Third-Party Services or contact the provider for any questions.
  • With Business Affiliates or During a Change to our Business. If we engage in a merger, acquisition, bankruptcy, dissolution, re-organisation, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality arrangements.

Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Other Information for any purpose. For example, we may share aggregated or de-identified Other Information with prospects or partners for business or research purposes, such as telling a prospective customer the average amount of time spent within our Services and typical customer usage.

To Comply with Laws. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process. Unless we are prohibited from doing so or there is a clear indication of illegal conduct or risk of harm, we will notify Customer of the request before disclosing any of Customer’s Customer Data so that the Customer may seek legal remedies.

  • To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
  • With Consent. We may share Other Information with third parties when we have consent to do so.
Right to Access, View, or Remove Your Information

You have a right to access the Personal Data we hold about you. Whenever you use our Website or Services, we strive to make sure that your Personal Data is correct. If that information is incorrect, we give you the tools and methods to update it or delete it, unless that information is necessary for legal or business purposes. When updating your Personal Data, we may ask you to verify your identity before making changes. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing new systems or fundamentally changing our existing practice), risk the privacy of others, or would be extremely impractical (e.g. requests concerning information on our backup systems). Because we protect information from accidental or malicious destruction, after data is removed from our servers, it can take some time for that data to be purged.

If you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in our email communications. You may also opt out of receiving commercial email from us by sending your request to us by email at admin@threeq.co.za. Please be aware that, even after you opt out of receiving commercial or marketing communications, you will continue to receive administrative messages from us regarding the Services.

To request removal of your Personal Data, contact us at admin@threeq.co.za. If you are an Authorised User of our Service and need to correct, amend, or delete inaccurate data about you, please contact our Customer (e.g. your employer). We will comply with the requests of our Customers should they direct us to take action about the modification/removal of collected data.

Privacy of Minors

The Website is not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, he or she should contact us at admin@threeq.co.za. We do not knowingly collect Personal Data from children under 16. If we become aware that a child under 16 has provided us with Personal Data, we will delete such data from our files.